Returner Scenario: HR VISTA

Returners play an important role in our organization since new Service Corps members often look to them for advice and support as they navigate challenges that are new to them, but which returning members may have experienced in their first term of service. This scenario is designed to give us a sense of how you might respond in this position.

Scenario: Imagine that you are a returner and you receive the following email from a new Service Corps member shortly after the term of service begins:

Hey Returning HR VISTA Member,

I have a question for you. I’m working on a project and I need some information from LT members in order to finish, but very few of them are getting back to me! I gave them lots of notice and sent multiple emails (even with the red flags!) but still haven’t heard from many. I know they’re busy too, but it feels like they think my work isn’t as important as theirs and I’m pretty frustrated. Did anything like this ever happen to you last year? Any advice?

New HR VISTA Member

Task: Draft a response to the email above (in a Word document, preferably). Please limit your response to one page and upload it to your application.